ParentPay is used to pay for lunch, snacks, music lessons, trips, tickets, and books.
Part of our cashless system, ParentPay removes the possibility of loss or theft of money from students. Parents credit money to their child’s account online via the website with a credit/debit card or at a PayPoint outlet with a PayPoint card. ParentPay login details and instructions will be sent to you along with a request slip for a PayPoint card. Any questions on how to use the system can be answered by our Finance department.
Please note – students who wish to attend paid-for recreational trips, e.g. the ski trip, may not be allocated a place if they have an outstanding debt on their school dinner account. All outstanding debts should be paid, and payments kept up-to-date before a student is allocated a place on a trip where a payment is required. This does not affect essential educational trips.Visit FAQ's at www.ParentPay.com
Frequently asked questions (FAQs)
When students join the academy, parents/carers are posted their log in details and this step-by-step activation guide. It is very straightforward to set up your account. You can also link your accounts (use just one log in) if you have more than one child at the school or at different schools who both use ParentPay for online payments.
Any questions on how to use the system can be answered by our Finance department. The academy requires parents/carers to use ParentPay to pay for school dinners, trips, concert tickets and resources.
ParentPay accepts MasterCard and Visa credit cards, and Maestro, Switch, Delta, Electron, Solo and Visa debit cards. Some schools may limit the use of credit cards for some transactions; you will be informed by the school directly of any such restrictions.
Yes. In fact, it’s as safe to pay online with ParentPay as it is to use your credit card in a shop or over the phone. ParentPay uses leading technology to process your credit/debit card transactions securely. All communication with the bank is encrypted. Neither ParentPay nor the school have access to your card details and your card details are never kept by ParentPay or the school.